Lincoln Lifestyle Northern Beaches Utilities & support
General information

Getting Started

Your energy and water are ready to go. Here's how to finish setting up your LPE account and access it any time.

We're delighted to be powering your new home. Your energy and water are ready to go, so you do not need to arrange supply or utility connections ahead of time.

At LPE, we aim to make utilities simple, reliable, and easy to manage — so you can focus on enjoying your home.

LPE will be informed of your settlement date by Lincoln Place. From here, LPE will partially set up your account, and you will need to finalise setting it up.

You'll receive your first bill around one month after you move in, and then monthly thereafter.

How to Set Up Your Account

  1. You will need a form of identification (Australian Driver's Licence or Australian Passport).
  2. Find your personal login details in an email from 'LPE'.
  3. Click on the link in the email, or go to Create an account.
  4. Set up a new password and make a note of your password in a secure place.
  5. Follow the prompts in the system to finish setting up your account.

Accessing Your Account

Once you're set up, you can access My Account at any time. You can also manage your payment details, view billing and transaction history, and monitor your electricity usage through your account.

  1. Locate your account by visiting My Account.
  2. Click "Account Login" in the top navigation bar.
  3. Input your email and password in the sign-in section and click "Sign in to My Account".
  4. If this is your first login, you may be asked to change any temporary password set up for you. If you've forgotten your login details, click "Forgot Password" to reset your login credentials.
  5. Once logged in, you will see your current account balance displayed in your account, along with a link to "View All Transactions".
  6. If you experience any problems, please contact us on 1300 443 735 (Mon–Fri | 8:30am – 5:00pm) or email lincolnplace@localityenergy.com.au.