General information
Important Information
Consumer protections that apply to your energy services, and how LPE collects, stores and uses your personal information.
Consumer Protections
Your energy services are provided in accordance with the energy laws, rules and regulations applicable in your state or territory. These regulatory frameworks establish important consumer protections, including requirements relating to billing, hardship support, complaints handling, privacy and access to information.
Privacy Policy
LPE complies with all relevant legislation and has a Privacy Policy which outlines in more detail how we collect, store, and use your personal information. You may view our policy here.